User configuration thus ruled out, the next place to check is the OS config. If nothing is resolved when logged in as a new user, the issue is not related to user settings. If the problem we need to correct exists in the user account, we can simply create a new test user account and check for the problem while logged in as a new test user. This is why you can reinstall Mac OS and not lose anything. When we install Mac OS over top an existing installation, it’s meant to fix OS content, which is in the /System folder of the root of the boot volume (and the OS apps found in /Applications), but it does NOT change the OS configuration, which is in the /Library folder in the root of the boot volume, nor does it change the /Users folder (where your user account(s), documents, desktop, and settings are). In my case, I booted back to my problem OS (the one I use regularly and didn’t want to reinstall from scratch) and started comparing the contents of the two drives using “DirEqual” (a quite handy tool I bought from the Mac App Store about a year ago to manage manual backups). Once you confirm it’s a local problem, then you’ll need to determine what is different between the fresh install that works and the one that doesn’t work. You may wish to try this process to confirm the problem is on your computer’s end and not the server side. This told me the problem was local (I had thought it was on the server, based on the error messages given). I remembered my external drive with fresh High Sierra install and booted from that drive.īooting from a fresh OS install confirmed that things worked from a fresh OS (I could log in to iCloud, after some password updates). An install over the existing one didn’t fix the issue and I wanted to avoid wiping out my drive and starting over again from scratch. When my iCloud login problem happened, I was advised by Apple Support to reinstall the OS. I put that drive back on the shelf after resolving that issue (Address Book contact photos can cause iCloud synch to break, and I found the contact with the problem photo and replaced it). I had previously installed High Sierra to an external USB hard drive to test iCloud synch issues on a fresh OS. I am stuck at the last version of High Sierra, but your OS might differ. Having one of these on hand has been helpful on numerous occasions when troubleshooting problems.ĭon’t install anything on it just the version of your OS that you want to be using on a daily basis, without 3rd-party software or drivers installed. The first critical thing to have is a working FRESH install of your current OS on anotherdrive, like a spare external hard drive. No explicit instructions, but I hope the following info is useful: Apple really need to manage that site in a practical and functional manner instead of merely policing it for Apple-preferred attitudes. it seems I’ve discovered why there are so many generic, unhelpful, and pathetic, replies on that site. I see how the site “rewards” people with higher ranks for various activities, and he has a high rank. He even seems to have marked his reply as “helpful” (so I did the same to my followup what the hell kind of help site lets the poster mark their own posts as helpful!?!?). I posted this to Discussions.Apple dot com, and today I found some doofus had added a very poorly written followup that shows he didn’t pay a bit of attention to my post. I don’t know if this will work for you, but this did work for me after everything else failed to, and it did NOT require a user’s entire system to be reinstalled from scratch! Their only other advice is a full system reinstall, which is NOT necessary, so long as you have access to a fresh (or working) OS boot volume with the appropriate freshly installed root /Library/Keychain content (mine was an external USB hard drive that I installed High Sierra on for testing and troubleshooting a previous iCloud sync issue). A reinstall over the existing OS does NOT fix this problem because it does not replace the root /Library/Keychain. They will only advise you to reinstall, or wipe out the system with a fresh installation. This hardware and software aren’t supported by Apple. NOT your user Keychain found in your user Library. Note: that’s the Library Keychain found in the root of the drive. If you encounter errors logging in to iCloud, especially after a failed, or forced, log out of iCloud on your Mac (for instance, if you followed the advise found around the web for using “defaults delete MobileMeAccounts”, and are left with a machine that can’t log in to iCloud due to getting the message in the title), the solution (in my case) may be for you to replace the /Library/Keychain content with that from a FRESH OS install. This is me trying to offer useful info to the community for any users who may find themselves in my situation.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |